About FootPaw
- Plants and mineral based formulas
- Developed by Chemist and PhDs
- Residue and sulfate-free
core nutritional principles
Healthy Weight
Hairball Management
Limited Ingredient
Organic Grain
what pet parents are saying
Why choose us
What Make Us Different From Others
Free Shipping
Our Guarantee
Customer Services
In Store Pickup
Frequently Asked Questions
How long will items stay in my shopping cart?
Can I order online and pick up in-store?
As soon as your order is ready for pickup, we will send you a “Ready for Pick Up” email to let you know. If you place an order while the store is open, it will typically be ready for you to pick up within a few hours. If you place an order after your selected store has closed, your order will typically be ready for pick up shortly after the store opens the next morning. Store hours may vary by location, so be sure to check the hours before placing your order. Remember, don’t head to the store until you have received a “Ready for Pick Up” email!
What payment options do you have?
We gladly accept the following forms of payment:
- Credit Cards including Visa, MasterCard, American Express, Discover
- Your card is authorized for the full amount of the purchase when your order is placed. Actual funds will be collected by Petco upon shipment of products.
- Petco Pay
- Klarna
- PayPal
- Petco and Unleashed by Petco Gift Cards and eGift Cards
- Vital Care Rewards, in $5 increments
Can I return a product in-store that I bought online?
Our return policy is simple – if you are not 100% satisfied with your purchase, you can return it to any of our Petco or Unleashed by Petco stores or to one of our petco.com warehouses within 60 days of purchase.
Returns may be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
How long do I have to pick up my order?
All of our products that are eligible for store pickup will show this option on the product’s detail page. Before you add the product to your cart, you can select a shipping method or choose in-store pickup. Once the item is in your cart, you will also have the option to change your shipping or pickup selection if you change your mind.
